At Trikalagyan Sampanna Handicrafts Pvt. Ltd., we are committed to ensuring a seamless and reliable shopping experience for our customers. Below is a detailed overview of our shipping policy to help guide you through the shipping process.

1. Shipping Timeframe

Once your order is placed and confirmed, we aim to ship all domestic orders within 2-3 business days. For international orders, shipping may take 3-5 business days for processing before it is dispatched.
Please note that during peak seasons, such as holidays, shipping may take a bit longer. We will notify you if there are any delays.

2. Shipping Methods

We offer different shipping options based on your location.

  • Standard Shipping – This is our most affordable option and typically takes 5-10 business days for delivery within India. International delivery times vary depending on the destination.
  • Express Shipping – If you need your order quickly, we offer an express option for faster delivery, which generally takes 2-5 business days depending on your location.

Shipping charges are calculated at checkout based on your order size and delivery location.

3. Shipping Rates

Shipping rates vary depending on the destination and the weight of the products you are ordering. You will be provided with the exact shipping cost at checkout before you finalize your order.

  • Domestic Shipping (India): Shipping rates for domestic orders are calculated based on your location and the weight of the products in your cart.
  • International Shipping: For international shipping, we use reliable carriers like DHL, FedEx, or India Post. International shipping rates are calculated at checkout and vary by country and order size.

4. International Shipping

We are proud to offer international shipping to many countries. Our international customers will receive an email with a tracking number once the order has been shipped. Please note that international shipments may be subject to customs duties, taxes, or other fees, which are the responsibility of the recipient. These charges may vary depending on the country and are not included in the shipping fees at checkout.

5. Order Tracking

After your order is shipped, you will receive a tracking number by email, which you can use to track your package. You can also track your order through the respective courier’s website (e.g., DHL, FedEx, etc.).

6. Shipping Restrictions

Please note that we do not ship to PO boxes or restricted addresses. If you place an order with a restricted shipping address, we may need to cancel or modify your order. In such cases, we will contact you immediately for further instructions.

7. Packaging

We take great care in packaging your order securely to ensure that it reaches you in perfect condition. All of our products are carefully packed using high-quality, eco-friendly packaging materials.

8. Delayed or Lost Shipments

While we strive for timely delivery, there can be occasional delays due to factors such as adverse weather, courier issues, or customs procedures. If you have not received your order within the expected delivery timeframe, please contact our customer service team at trikalagyansampannahandicrafts@gmail.com or call +919460792493. We will investigate and ensure that the issue is resolved.

In the rare case of lost shipments, we will assist you in filing a claim with the shipping carrier and work to replace your order, depending on the situation.

9. Shipping Damage

In the event that your order arrives damaged, please contact us immediately. Take photos of the damaged items and packaging, and email them to us at trikalagyansampannahandicrafts@gmail.com. We will work with you to either replace the damaged items or offer a refund, as appropriate.

10. Local Taxes and Import Duties

For international orders, customers are responsible for paying any customs duties, taxes, or import fees that may apply. Please check with your local customs office for more information regarding these charges.

11. Changing Your Shipping Address

If you need to change your shipping address, please contact us as soon as possible. Once an order has been shipped, we are unable to change the address. However, if your order has not been dispatched yet, we will do our best to accommodate your request.

12. Contact Us

If you have any questions or need assistance with your order, feel free to contact our customer support team:

We are always here to help and ensure that your shopping experience is a pleasant one.

Thank You for Choosing Trikalagyan Sampanna Handicrafts Pvt. Ltd.!

We hope you enjoy our handmade products and the cultural heritage they represent. Your support empowers artisans across India to continue their craft, and we are grateful for your purchase.