At Trikalagyan Sampanna Handicrafts Pvt. Ltd., we strive to offer a seamless and secure shopping experience for our customers. Our Payment Policy outlines the methods and security measures in place for all transactions on our website.
1. Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Net Banking: Secure payments through online bank transfers from various Indian banks.
- PayPal: PayPal is available for customers who prefer to use their PayPal accounts for payments.
- UPI (Unified Payments Interface): We also accept payments via UPI for faster, hassle-free transactions.
- Wallets: Payments through digital wallets like Google Pay, PhonePe, and others are supported.
2. Payment Security
Your security is our top priority. We employ industry-standard encryption and security protocols to ensure that your payment details are protected throughout the transaction process. All payments are processed through secure gateways, and your credit card or payment details are never stored on our website.
- SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption to secure all sensitive data, ensuring that your payment information is kept private and secure.
- PCI DSS Compliance: Our payment gateways are PCI DSS compliant, meaning they follow strict security standards for handling payment information.
3. Currency and Pricing
- All prices listed on our website are in Indian Rupees (INR) unless otherwise stated.
- For international customers, the price in INR will be converted to your local currency by your bank or payment provider, and any currency conversion fees may apply.
4. Order Confirmation and Payment Authorization
Once your payment is successfully processed, you will receive an order confirmation email. This email will contain details of your order, including the products purchased, the payment amount, and an order number for your reference.
- Authorization: Payments will only be processed after successful authorization from your bank or payment provider.
- Failed Payments: If your payment fails, please check your payment details and attempt the transaction again. If the issue persists, you may contact our customer service for assistance.
5. Refunds and Cancellations
- Payment Method: If you paid via credit card, debit card, or net banking, the refund will be credited back to the same account. If you used PayPal or other wallets, the refund will be processed to your wallet or PayPal account.
- Refund Process: In case of cancellations, returns, or exchanges, refunds will be processed through the original payment method. Please refer to our Return & Exchange Policy for more details on refund procedures.
6. Taxes
- All applicable taxes, including Goods and Services Tax (GST), are included in the product prices.
- For international shipments, any customs duties or import taxes are the responsibility of the customer, and will be applied by the customs authorities in the destination country.
7. Dispute Resolution
In case of any disputes regarding payment, we are committed to resolving the issue promptly. Please contact our customer service team for assistance, and we will work with you to address any concerns.
8. Contact Us
If you have any questions or concerns regarding payment methods or security, feel free to reach out to our customer support team:
Email: trikalagyansampannahandicrafts@gmail.com
Phone: +919460792493
Thank you for choosing Trikalagyan Sampanna Handicrafts Pvt. Ltd. We appreciate your trust in our products and services!