At Trikalagyan Sampanna Handicrafts Pvt. Ltd., we strive to provide a smooth and seamless shopping experience. We understand that sometimes plans change, and you may need to cancel an order. Please read our cancellation policy below for full details.

1. Cancellation Request Timeline

We accept cancellation requests within 24 hours of placing an order. After this time, the order will be processed and dispatched, and cancellations will not be possible.

2. How to Cancel an Order

If you wish to cancel your order, please contact our customer service team at +919460792493 or email us at trikalagyansampannahandicrafts@gmail.com. Ensure that you provide your order number, name, and the reason for cancellation. We will process the request and confirm the cancellation.

3. Non-Cancellable Orders

Once the order has been processed and shipped, cancellations will no longer be accepted. In such cases, please refer to our Return & Exchange Policy for further assistance.

4. Refund Process

If your cancellation request is accepted within the 24-hour window, we will issue a full refund to the original payment method. The refund process may take 5-7 business days, depending on your bank or payment provider.

5. Partial Cancellation

If your order contains multiple items, and only part of the order is canceled, the remaining items will be shipped as usual. In such cases, the cancellation will apply only to the canceled items, and the refund will be adjusted accordingly.

6. Exceptions

The following items are non-cancellable:

  • Custom or personalized items
  • Products marked as “Final Sale” or “Non-returnable”
  • Items that are perishable or fragile in nature

7. Order Modifications

Once an order is placed and processed, we are unable to modify the items in your order (such as changing the size, color, or quantity). If you need to make changes to your order, please cancel it within 24 hours and place a new order with the desired changes.

8. How to Contact Us

For any queries or cancellation requests, please reach out to us via:

Email: trikalagyansampannahandicrafts@gmail.com
Phone: +919460792493
Customer Service Hours: Monday to Saturday, 9:00 AM to 6:00 PM

We appreciate your understanding and cooperation. If you have any further questions or concerns, feel free to contact us.