Frequently Asked Questions:
1. What types of products do you offer?
We offer a wide range of handcrafted products, including handwoven textiles, wooden artifacts, metal crafts, ceramic pottery, and more. Each product is crafted by skilled artisans using traditional techniques passed down through generations.
2. Are your products truly handmade?
Yes, every product we offer is 100% handmade. We work closely with artisans to ensure that each piece reflects the rich cultural heritage and craftsmanship of India.
3. How do I place an order?
Simply browse our website, select the product you’d like to purchase, and click on the “Add to Cart” button. Once you’ve selected all the items you wish to buy, proceed to checkout to complete your order.
4. Do you offer international shipping
Yes, we offer international shipping to many countries. Please check our shipping policy for more details on shipping costs and delivery times.
5. Can I customize a product?
We offer limited customization on select products. Please contact us directly via email or phone to inquire about customization options for specific products.
6. How can I track my order?
Once your order is shipped, we will send you a tracking number via email so you can monitor the status of your shipment.
7. Do you offer gift wrapping services?
Yes, we provide gift wrapping services for an additional charge. Simply select the gift wrapping option during checkout.
8. What is your return and exchange policy?
We accept returns and exchanges within 15 days of receiving the product. Please refer to our Returns & Exchange Policy for more details.