Effective Date: 21/ 1/ 2025
Welcome to Trikalagyan Sampanna Handicrafts Pvt. Ltd.. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before using our website or placing an order.
1. Introduction
These Terms and Conditions govern your use of our website and the purchase of products from Trikalagyan Sampanna Handicrafts Pvt. Ltd.. By using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or place an order.
2. Use of Website
- Eligibility: You must be at least 18 years old to place an order. By using this website, you confirm that you are at least 18 years old.
- Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any activity that may interfere with or disrupt our website, its services, or servers.
3. Product Information
- Pricing: All product prices listed on the website are in [Currency] and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
- Product Descriptions: We make every effort to provide accurate descriptions of our products. However, we do not guarantee that the product descriptions are entirely accurate, complete, or error-free. The actual colors and details of products may vary due to photographic lighting or monitor settings.
4. Orders and Payment
- Order Acceptance: All orders placed on the website are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing or product information, or suspected fraud.
- Payment Methods: We accept payments through credit cards, debit cards, and PayPal. Payment is processed securely via our payment gateway.
- Order Confirmation: After placing an order, you will receive an order confirmation email. This does not indicate acceptance of your order. Your order is only accepted when the product is shipped.
5. Shipping and Delivery
- Shipping Policy: We offer shipping to both domestic and international locations. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.
- Shipping Charges: Shipping charges will be added to your order at checkout. You will be able to view the final price before completing your purchase.
- Delivery Time: We aim to process and ship orders within [2-3 business days]. Delivery times vary depending on your location but typically take [5-10 business days].
- International Shipping: Please note that international orders may be subject to customs duties, taxes, or other charges which are the responsibility of the customer.
6. Returns and Exchanges
- Return Policy: If you are not satisfied with your purchase, you can return the item within [15] days of receipt. The item must be unused, in its original packaging, and in resalable condition.
- Exchange Policy: If you wish to exchange a product, please contact our customer service team within [15] days of receipt. We will guide you through the process.
- Refunds: Refunds are processed once the returned item is received and inspected. The amount will be refunded to your original payment method. Shipping fees are non-refundable.
7. Cancellations
You can cancel your order within [24] hours of placing it. If your order has already been shipped, please refer to our Return Policy for further instructions. After the cancellation period, we are unable to process any cancellations.
8. Intellectual Property
All content on our website, including images, text, logos, designs, and product descriptions, is the property of Trikalagyan Sampanna Handicrafts Pvt. Ltd. and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of this content without our prior written consent.
9. Privacy Policy
Your privacy is important to us. We collect personal information to process orders, enhance your shopping experience, and communicate with you. We do not sell or share your personal information with third parties, except as necessary to complete your order.
For more details, please refer to our [Privacy Policy].
10. Limitation of Liability
To the fullest extent permitted by law, Trikalagyan Sampanna Handicrafts Pvt. Ltd. is not liable for any damages (including indirect, incidental, or consequential damages) arising from the use of this website or the purchase of products, even if we have been advised of the possibility of such damages.
11. Indemnity
You agree to indemnify and hold harmless Trikalagyan Sampanna Handicrafts Pvt. Ltd., its employees, officers, agents, and affiliates, from any claims, losses, or damages, including legal fees, arising from your use of the website or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [City, State].
13. Modifications to Terms and Conditions
We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. The revised terms will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Trikalagyan Sampanna Handicrafts Pvt. Ltd.
Email: trikalagyansampannahandicrafts@gmail.com
Phone: +919460792493